Frequently Asked Questions
Everything you need to know about shopping with Evergreen.
How do I determine my correct size?
We provide a detailed size guide on every product page. Since we curate various sustainable brands, we recommend checking the specific measurements for each item to ensure a perfect fit.
What is your return policy?
We offer a 30-day return policy for all unworn items in their original packaging with tags attached. Please visit our Returns Portal to start your request and receive a prepaid shipping label.
How long will it take for my order to arrive?
Standard shipping typically takes 3-5 business days within the continental US. Express shipping options are available at checkout if you need your items sooner.
Are your materials sustainably sourced?
Yes, Evergreen is committed to ethical fashion. We prioritize organic cotton, recycled polyester, and Tencel, and we only partner with manufacturers that provide fair labor conditions.
Do you offer international shipping?
Currently, we ship to over 50 countries worldwide. International shipping rates and delivery times vary by location and will be calculated during the checkout process.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.